Privacy policy and cookies
ARTICLE 1: PREAMBLE
This confidentiality policy applies to the site: www.manahee-design.
The purpose of this confidentiality policy is to explain to users of the site :
The way in which their personal data is collected and processed. Personal data is any data that is likely to identify a user. This includes, in particular, first and last names, age, postal address, e-mail address, user location and IP address;
What rights do users have regarding this data?
Who is responsible for processing the personal data collected and processed?
To whom this data is transmitted;
If applicable, the site's policy on cookies.
This confidentiality policy supplements the legal notice and the General Conditions of Use, which users can consult at the following address
manahee-design.fr/our-company/terms-and-conditions/
ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site complies with the following principles:
Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purpose;
Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
Conservation of data reduced in time: data is kept for a limited period, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, personal data may only be collected and processed if at least one of the following conditions is met:
The user has expressly consented to the processing;
The processing is necessary for the proper performance of a contract;
The processing complies with a legal obligation;
The processing is necessary in order to protect the vital interests of the data subject or of another natural person;
Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the manahee-design.fr website is as follows:
Your name and title
Your e-mail address
Your mobile phone number
Your date of birth
Your address
Your purchase activity
Your account password and login details
Your preferred shop
Your comments, product reviews and survey responses
Your shopping preferences or details that help us suggest items to you.
Website / browsing history, including location data and cookie information (please see our cookie policy for details)
This data is collected when the user performs any of the following operations on the site:
When you purchase products and services from us online, using our app or by phone.
When you access our website or use one of our mobile applications, our website also uses cookies; to find out more about the use of cookies and how you can manage them, please read our cookie policy below.
When you contact us or we contact you to participate in surveys, competitions or promotions
When you contact our customer service team online, by phone or online chat
When you engage with us on social media (by mentioning/tagging us or contacting us directly).
In addition, when a payment is made on the site, proof of the transaction, including the order form and the invoice, will be kept in the site editor's computer systems.
The data controller will store all the data collected in the site's computer systems under reasonable security conditions for a period of: We will only keep your personal data for as long as is necessary for the purposes described in this privacy protection policy. This means that retention periods will vary depending on the type of data and the purpose for which we hold the data in the first place.
We have procedures in place regarding our retention periods, which we review regularly taking into account the purposes for which we process your personal data and the legal basis on which we rely.
We collect and process data for the following purposes:
To make our products and services available to you.
We use your personal data to provide you with the information, products and services you request or purchase from us (i.e. to carry out certain tasks, processes or orders on our website or in our apps, to take online payment (where applicable) and to deliver your products or services), and to communicate with you about those products and services you purchase from us and to respond to your questions and comments ;
We may also use your personal data to measure customer satisfaction and provide customer service (including troubleshooting in relation to purchases or your requests for services or when you ask us questions on social media);
Alternatively, in some cases we rely on our legitimate interests as a business (for example, to measure customer satisfaction and resolve customer issues). Where we rely on our legitimate interests, we will always ensure that they are balanced against your rights.
For internal administrative and business purposes
We may use your personal data for internal business purposes, such as improving our site, improving our services and products and identifying usage trends. We may also use your data to monitor the use of our website and to ensure that our website is presented in the most effective and relevant way for you and your device and to set default options for you (such as language and shop location);
It is in our legitimate interests as a business to use your personal data in this way. For example, we want to ensure that our website is user-friendly and functions properly and that our products and services are effective and of high quality. We also want you to be able to interact with us easily. Where we rely on our legitimate interests, we always take care to balance them against your rights.
For security and legal reasons
We use your personal data to
ensure that the personal and financial information you provide to us is accurate; carry out fraud checks or prevent other illegal activity; protect our rights or property (or those of others); and
In some cases, we will use your personal data because it is necessary to comply with a legal obligation (for example, if we receive a lawful request from a law enforcement agency). In other cases (such as fraud detection), we will rely on our legitimate interests as a business to use your personal data in this way. Where we rely on our legitimate interests, we will always ensure that they are balanced against your rights.
For security, detection and crime prevention purposes, our company will use its legitimate interests to share certain information with third parties with whom it has data processing agreements. This may include CCTV data and other potentially identifiable information collected as part of our company's surveillance, detection, crime-fighting and security activities
To personalise your shopping experience and improve our business
We use your personal data to
enable you to create a profile on our website, which allows you to purchase products and services online without having to fill in your personal data every time you shop online with us;
To provide you with marketing material by SMS and email;
We analyse how you shop and what products you buy. This may include information about the products you have viewed, transaction history and the products you have added to your online shopping cart. This enables us to provide you with a relevant browsing experience.
It is in our legitimate interests as a business to use your data in this way and we do so in order to improve your shopping experience with us.
When we send you marketing material by SMS or email, we rely on our legitimate interests as a business, always ensuring that your rights are protected. For more information on how we use cookies, please see our cookies policy.
B. TRANSMISSION OF DATA TO THIRD PARTIES
Personal data collected by the site is not transmitted to any third party and is only processed by the site editor.
C. DATA HOSTING
The manahee-design.fr website is hosted by : PlanetHoster, whose head office is located at the following address
4416 Louis-B.-Mayer H7P 0G1 Laval .
The data collected and processed by the site is exclusively hosted and processed in France.
ARTICLE 4: DATA CONTROLLER
A. THE DATA CONTROLLER
The person responsible for processing personal data is: Helgvor STOLL. He can be contacted as follows:
By email to the address: contact@manahee-design.fr.
The data controller is responsible for determining the purposes and means of processing personal data.
B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge and to comply with the purposes for which the data was collected.
The site has an SSL certificate to guarantee that information and data transfer via the site is secure.
The purpose of an SSL certificate ("Secure Socket Layer" Certificate) is to secure the data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.
ARTICLE 5: USER RIGHTS
In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with the user's request, the user must provide the following information:
first and last name,
e-mail address and, if relevant,
account number,
personal space number or subscriber number.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.
A. PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING
a. Right of access, rectification and deletion
Users may access, update, modify or request the deletion of data concerning them, in accordance with the procedure set out below:
You may ask to exercise this right at any time by contacting Manahee Design at service-client@manahee.design.fr.
If they have one, users have the right to request the deletion of their personal space by following the procedure set out below:
You may ask to exercise this right at any time by contacting Manahee Design at service-client@manahee.design.fr.
b. Right to data portability
The user has the right to request the portability of his/her personal data, held by the site, to another site, by complying with the procedure below:
You may request to exercise this right at any time by contacting Manahee Design at service-client@manahee-design.fr.
c. Right to limit and object to data processing
The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:
You may request to exercise this right at any time by contacting Manahee Design at service-client@manahee-design.fr.
d. Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.
e. Right to determine the fate of data after death
Users are reminded that they can organise what should happen to their collected and processed data if they die, in accordance with Law no. 2016-1321 of 7 October 2016.
f. Right to refer the matter to the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to challenge this decision, or, if they believe that one of the rights listed above has been infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.
B. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the agreement of a legal representative before browsing the site.
ARTICLE 6: USE OF COOKIES
The site may use "cookie" techniques.
A "cookie" is a small file (less than 4 kb), stored by the site on the user's hard disk, containing information relating to the user's browsing habits.
These files enable the site to process statistics and traffic information, facilitate browsing and improve the service for the user's comfort.
Technically necessary cookies
Unless otherwise specified in the data protection declaration below, we only use these technically necessary cookies to make our offer more user-friendly, more effective and safer. In addition, cookies enable our systems to recognise your browser even after you have changed pages and to offer you services.
Certain functions of our website cannot be offered without the use of cookies. To do this, it is necessary for the browser to be recognised even after a change of page.
The use of cookies or comparable technologies is based on Section 25(2) of the German Data Protection Act (TTDSG).
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f DSGVO due to our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and efficient design of our offering.
You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Use of the Shopware Cookie Consent Manager
We use the Cookie Consent Manager from shopware AG (Ebbinghoff 10, 48624 Schöppingen; "Shopware") on our website. This tool allows you to consent to the processing of data via the website, in particular to the installation of cookies, and to exercise your right of revocation for consents already given.
The purpose of data processing is to obtain and document the necessary consent to data processing and thus comply with legal obligations. Cookies may be used for this purpose.
User information, including your IP address, is collected and transmitted to Shopware. This data is not passed on to third parties. The data is processed to fulfil a legal obligation on the basis of Art. 6 Para. 1 lit. c DSGVO.
Further information on data protection at Shopware can be found at the following address: https://www.shopware.com/de/datenschutz/.
For the use of "cookie" files involving the storage and analysis of personal data, the user's consent must be obtained.
The user's consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorisation to save "cookie" files on his/her hard disk.
Opposition by the user to the use of cookies by the site
Cookies that are not essential to the operation of the site are only placed on the user's terminal after obtaining the user's consent. Users may withdraw their consent at any time.
More generally, users are informed that they may oppose the recording of these "cookie" files by configuring their browser software.
For information, users can find the steps to follow to configure their browser software to prevent cookies from being stored at the following addresses:
Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
Safari: http://www.apple.com/legal/privacy/fr-ww/
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/cookies/
If the user decides to deactivate the "cookies" files, they will be able to continue browsing the site. However, any malfunctioning of the site caused by this manipulation cannot be considered to be the fault of the site editor.
ARTICLE 7: CONDITIONS FOR MODIFYING THE CONFIDENTIALITY POLICY
This confidentiality policy may be consulted at any time at the address below:
manahee-design.fr/privacy.
The site editor reserves the right to modify it in order to ensure that it complies with current legislation.
Consequently, users are invited to consult this privacy policy regularly in order to keep abreast of the latest changes.
Users are informed that this privacy policy was last updated on: 10/09/2023.